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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Pan Chemicals products

The group "New Technologies" offers for review the products of the plant Pan Chemicals: low-carbon, high-carbon lubricants, lubricants for welding wire, for stainless steel, copper, aluminum products, for rods, profiles, pipes, degreasing agents, etching inhibitors, anticorrosive and passivating substances, fluxes and charcoal for galvanizing, machinery for stamp restoration, coating and drying, descaling, orbital abrasive grinding machines, wipes, spiral brushes
  • Low-carbon dry lubricants for wire Pan Chemicals
    Low-carbon dry lubricants for wire
    PANLUBE, PANCOVER, etc.
  • High-carbon lubricants Pan Chemicals
    High-carbon lubricants
    PANLUBE S400, etc.
  • Lubricants for welding wire Pan Chemicals
    Lubricants for welding wire
    PANLUBE, PANCOVER, etc.
  • Lubricants for stainless steel Pan Chemicals
    Lubricants for stainless steel
    PANCOVER, PANLUBE, etc.
  • Lubricants for copper wire Pan Chemicals
    Lubricants for copper wire
    PANLUBE L3000, etc.
  • Lubricants for aluminum wire Pan Chemicals
    Lubricants for aluminum wire
    PANLUBE L3420, etc.
  • Lubricants for rods and profiles Pan Chemicals
    Lubricants for rods and profiles
    PANLUBE L3100, etc.
  • Auxiliary products Pan Chemicals
    Auxiliary products
    PANCHEM, ALUFLUX, etc.
  • Lubricants for pipes Pan Chemicals
    Lubricants for pipes
    PANCHEM, PANCOVER, POLY, etc.
  • Machinery Pan Chemicals
    Machinery
    CDU, MD5, LPL43, LPL5, etc.
  • Tools Pan Chemicals
    Tools
    XD, M, V, B, SP, etc.

NEW TECHNOLOGIES GROUP

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